Review of Denver Public Transportation

January 25, 2015 by  

RTD 2014 Monthly Passes

All My Monthly RTD Passes From 2014

    As you may recall, I had a lot to say about San Diego’s public transportation system while I was living there. I’ve been back in Denver for over a year and aside from a couple of posts talking about the closure of Market Street Station and the remodeling of Union Station, I haven’t said a whole lot about Denver’s bus and Light Rail system. I wanted to wait for at least a year so that I would be able to use it through all four seasons in order to give it a very thorough assessment and review.

    I was away from Denver from 2006 thru 2013 and the public transportation system has grown up a lot in that time. When I left there were only 2 Light Rail lines and they both ran from Littleton to Denver. Now there are 6 lines that run all over the metro area from Golden to Cherry Creek Reservoir to Lone Tree. Next year there will be 5 more lines added that will enable us to go to Denver International Airport, Arvada, Federal Heights and an extension to an existing line that will go right through Aurora. In 2018 there will be another line added that will go all the way out to Northglenn. These are just Light Rail lines; there are many regional and express busses that already exist and next year will see the addition of another that will run out to Westminster, Broomfield and Flatirons. It’s already a very extensive system and will only get better from here on out.

    That’s what is and what it will be; now I’d like to tell you about what it’s like to actually travel and commute on Denver’s Light Rail and buses. Just to be clear, the acronym for the entire system is RTD, which stands for Regional Transportation District.

    I use Light Rail for 95 percent of my travels around the city. I live in Littleton and I ride my bike as often as possible so I pedal to my neighborhood Light Rail station, lock it up and then proceed into downtown. Once there, if I need to move around I just rent a bike from B-Cycle. I am a big fan of using Light Rail and bicycles instead of the bus for a number of reasons but the main reason is time. Riding a bike to a station is faster and healthier than taking a bus. There are bike racks on buses so you do have that option but it’s just not as efficient and it adds a connection to your trip. As a veteran of public transportation I’m telling you right now that connections will make or break your trip; the fewer connections the better. If I ride my bike directly to a Light Rail station I just have to connect with the train and head directly to my destination. If I include a bus into the equation, then I have to connect with the bus and then hope the bus is on time so I can connect with the train. Since I live in the suburbs, my bike is an integral part of taking Light Rail because the buses out here stop running at 7 p.m. and don’t run at all on weekends or holidays. RTD is much more geared to get suburbanites to and from work during the week that it is to move them around late at night or on the weekends. That’s not a bad thing but if you’re returning home (to the suburbs) after seven at night and you don’t have your bike or car waiting for you, you’ll want to call someone to pick you up from the station. With my bike and a Light Rail trip I can get from my doorstep in Littleton to the 16th Street Mall in 45 minutes flat any day of the week, so it really is fast and convenient.

    As for the process of buying a Light Rail or bus ticket and boarding a train, I do have a few things to say about that. For the bus it’s very straight forward; either insert exact change into the money taking machine next to the driver or show the driver your pass or transfer. For Light Rail it’s a little bit different and to be honest, a little convoluted. The good news is that the ticket vending machines will give back change and most of them take credit and debit cards but the bad news is that how, when, where and for how long your trip will be all need to be taken into account when you buy your ticket. This is a problem that RTD is aware of and is working on but until then, you really need to do a little homework so you can figure out how to get the proper fare. It really is beyond the scope of this post to explain it but it should be smoothed out by the time those new lines open next year. I purchase a monthly pass to simplify things but even those passes have three different options that are based solely on distance. At least with a proper pass you can just walk onto any bus or Light Rail without having to waste time at a ticket machine or carry exact change around with you. Also, the touch screens on the ticket machines are not as responsive as smartphones or tablets so they can be a little frustrating and hard to read sometimes. They can also break so a machine that is supposed to accept money and credit cards may not accept one or the other which is very frustrating because most of us only carry plastic OR money which is why I advocate buying a pass ahead of time. If you are straight up unable to buy a ticket and a transit guard asks to see your fare, politely tell the guard what happened and you’ll be fine.

    The RTD transit guards are very nice and that is something we all need to appreciate. In San Diego, the guards are nothing more than thugs that I have personally witnessed tackling commuters to the ground and arresting people for smoking at a station. Here in Denver, they say please and thank you and will gladly give information to help you get where you need to go. Another big transit difference between San Diego and Denver is the way people board the train. In Denver, people line up at the marked door entrances for the train. When it arrives, people exit the train and then the line of people calmly boards the train. In San Diego, when a train pulls into a station it turns into a mob scene straight out of a horror movie. People push and shove and there are lots of people that bring wheeled carts onto the train too. Denver is certainly the more cosmopolitan of the two cities.

    This review turned out to be much longer than I thought it would be so allow me to boil it down for you; Public transportation in Denver is very good. The trains and buses are clean and they run on time. I wish there was more shade and shelter at the stations but beyond that, they’re well lit and snow is shoveled constantly. The security guards are nice and the system is extensive enough to get you just about anywhere you need to go, as long as you do a little research first. Something I didn’t mention before is that you can take Light Rail to Broncos, Avalanche and Rockies games so remove yourself from some traffic and try out RTD. Cheers!

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